Introduction
At Rieir, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our digital dashboard service for managing online services and prepaid accounts in Ireland.
Information We Collect
Personal Information
- Name and contact details (email address, phone number)
- Account credentials for third-party services you choose to connect
- Payment information for subscription management
- Device information and IP address
Usage Data
- Service usage patterns and preferences
- Balance monitoring activities
- Subscription tracking data
- Dashboard interaction analytics
How We Use Your Information
Service Provision
Managing your connected accounts, monitoring balances, and tracking subscriptions across various Irish service providers.
Communication
Sending important notifications about balance changes, subscription renewals, and service updates.
Improvement
Analyzing usage patterns to enhance our dashboard functionality and user experience.
Security
Protecting your account from unauthorized access and maintaining service integrity.
Data Protection and Security
We implement industry-standard security measures to protect your personal information:
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With your explicit consent for specific integrations
- To comply with legal obligations or court orders
- With trusted service providers who assist in operating our platform
- In case of business transfer or merger (with prior notification)
Your Rights Under GDPR
As a user in Ireland, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Erasure
Request deletion of your data
Right to Portability
Transfer your data to another service
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account data: Retained while your account is active and for 12 months after closure
- Transaction records: Kept for 7 years as required by Irish financial regulations
- Usage analytics: Anonymized after 24 months
- Communication logs: Deleted after 3 years
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication and security | Session |
| Functional | Remember preferences | 1 year |
| Analytics | Usage statistics | 2 years |
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
privacy@rieir.com
+353 1 234 5678
Dublin 2, Ireland
Response Time
We aim to respond to all privacy-related inquiries within 30 days as required by GDPR. For matters, we typically respond within 48 hours.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Notify you via email at least 30 days before changes take effect
- Display a prominent notice on our dashboard
- Update the "Last updated" date at the top of this policy
- Maintain previous versions for your reference
This Privacy Policy is governed by Irish law and complies with GDPR requirements.